Privacy Policy

This Privacy Policy explains how personal information is collected, used, stored, and disclosed by CommonCents Finance, Inc. (“Piecewise”, “we”, “us”, and “our”). This Privacy Policy applies to our end users (individual referred to as “you”) of our websites, applications, and other online services to which this Privacy Policy is posted.

This Privacy Policy is part of our Terms of Use. By accessing and using our Services, you agree to this Privacy Policy and our Terms of Use. The provisions contained in this Privacy Policy supersede all previous notices and statements regarding past privacy practices with respect to our Services. If you do not agree to every provision of our Privacy Policy and our Terms of Use, you may not access or use our Services.

Scope

This Privacy Policy applies to your use of (regardless of means of access) the Piecewise Platform. You may access or use our services through a mobile phone or desktop, laptop, tablet, or other consumer electronic device to access our Website.

Information Collected

  1. Information you provide us upon registration: When you sign up for a Piecewise Account we will collect your first and last name, email address, a password to use for your Piecewise Account, a mobile phone number (which we will verify via SMS), your banking login information, and your loan provider login information. We may, at any time, ask you for other information that identifies you (such as a Photo ID). By providing your Personal Information to us, you expressly agree to our collection, use, storage, and disclosure of such information as described in this Privacy Policy. Should your Personal Information change, we will collect and store those updates to provide you with the most accurate and updated service.
  2. Information about your transactions: We collect information about your transactions in order to provide you with various functionalities and features that are part of the app, such as your “Payment Rules”.
  3. Information via Third Parties: We collect Personal Information about you via third parties to verify your identity and provide you with the functionalities of the Service.
  4. Information collected automatically: We (or third parties acting on our behalf) may collect information about your usage of our Services. Information that we automatically collect includes Application event information such as crashes.
  5. Information collected through analytic tools: we use analytic tools to enhance the quality of our Services by tracking how and when various aspects of the Piecewise Platform are used.

Use of Information

  1. We may use information for research purposes to improve our Services. We may use information for “matching” purposes to offer you student debt refinancing opportunities that best fit your profile. Any third parties involved in “matching” will not have access to any of your Personal Information until you explicitly authorize it by indicating interest in a refinancing opportunity.
  2. We may use your Personal Information to resolve any issues related to the administration and functionality of your account and ensure the security of your repayment process, i.e. by asking you to confirm details or enter a passcode before sending a payment.
  3. We may use your email address for correspondence with you about our services. You may opt out of promotional emails by “unsubscribing” or contacting us at support@piecewise.co.

Sharing of Information

  1. We do not share your Personal Information with any third parties so they can market to you. The only case in which your information is shared with a third party is when you explicitly authorize it via indicating interest in a refinancing opportunity.
  2. We may share your Personal Information with unaffiliated third parties if it is in the interest of completing a transaction on your behalf, if the information is required to verify your identity, if the information is required to keep your Account secure, or if the information is required to comply with the law.

Security

  1. We ourselves have a comprehensive security program in place that includes all possible safeguards for our physical facilities and systems, databases, and communications networks. We require our third-party service providers that receive Personal Information about our Users to maintain the same comprehensive standard.
  2. All personal financial information, such as bank and student loan provider account information, that is transmitted via our Services is protected by SSL (Secure Sockets Layer) encryption.
  3. You also play a role in protecting your Personal Information. Please keep your Piecewise Account login information safe and do not share it with others.
  4. You agree to notify us immediately of any unauthorized use of your Piecewise account or any other breach of security.

Changes to Our Privacy Policy

We may revise this Privacy Policy at any time. The revised Privacy Policy will be effective upon posting. If you do not agree to the terms of this Privacy Policy or any revised version of this Privacy Policy, your sole recourse is to close your Account thereby closing your access to our Services.

Contact

If you have any questions regarding this Privacy Policy, please contact us at support@piecewise.co.